Case Studies

When it comes to solving problems related to improving efficiency and productivity, Ephesoft is second to none. Read about how we deliver document capture solutions to a variety of industries.

Accounting

Agnico Eagle Mines

“The OCR functionality capture rate is about 80% and has cut our invoice processing time to about 1 minute… [and] we expect to see over 90% invoice throughput in the future,” ~Jean-Phillippe Allard, Manager,
Financial Business Analysts

Healthcare

Washington State HCA

“Ephesoft is a powerful system that adds value, productivity and improves our processes. And Ricoh is a partner of choice whose MFPs help to get the information into Ephesoft,” ~Charles Hooper, Systems Administrator

BPO | Government

TASC

“Understanding and servicing our clients is what we do. OPM had millions of pages of documents that were manually being processed. They needed a sophisticated, but easy solution that could capture, classify, validate and export data into their system automatically – and Ephesoft was clearly the best fit,” ~Tom Flitter, Director of Information Technology & Integration

Accounting

MIQ Logistics

“We’ve been able to reduce the risk of lost documents, the amount of time spent on document retrieval and filing, the number of data entry errors, and the length of time it takes us to pay our carriers,” ~Amy Franklin, Senior Business Analyst

Accounting

BSA Limited

“Zia Consulting has been an excellent partner. They understood our needs and provided technical resources to implement our Alfresco and Ephesoft solution,” ~Karl Nixon, CFO

Accounting

eReplacementParts.com

“The new system saves time, allowing workers to focus on high-value activities.”

Education

Athabasca University

“Once the solution was live, the benefits became apparent almost immediately.”

Customer Service

Vopak

“We can find 99.9% of documents in our Google Drive repository, whereas before we could only find 75-80% of documents in our hard copy files. This is a significant improvement in our processes and increases accuracy. Having documents being misplaced is no longer an issue.”
~Eddie Morace, Testing & Implementation Coordinator

Mortgage

Mountain West Financial

“This solution has been a sea of change for us. We’re moving toward paperless workflow and we’ve opened doors for scanning on the front end. It’s a very positive change.”
~Susan Hartsock, IT Supervisor

Accounting

IONIT

“It’s very intuitive & easy to configure, and since less training required, our customers love it. When needed, Ephesoft offers a very proactive and helpful support team.”
~ Anshuman Nayak, Lead Systems Consultant

Insurance

Baldwin and Lyons

“We have a lot of business leaders who have been here 20 years….Today, change is a way of life for people we didn’t think it would be easy to convince to change at all.”
~Brian Gray, Director of Application Development

Government

Bristol City Council

“As we learned more about the functionality of Ephesoft we have realized that it could be used to improve the efficiency of many other document-centric processes across the council.”
– Robin Lewis, EDRM Domain Manager

Mortgage

InterFirst

“This translates into thousands of dollars saved for the company.”
~Alex Ulyanov, CIO

Healthcare

RC McLean

“In terms of billing, what’s great about Ephesoft is that it scans and classifies all of our data. We no longer need to walk over to filing cabinets and look up information in the files. This is a huge benefit.”
~Beth Turnbaugh, Director of Billing Operations at RCM