Solution

Overview

Ephesoft capture solutions enable business and government organizations to maximize the value of their documents and data. Ephesoft reliably eliminates the tedious and error-prone manual steps often used to classify and separate documents, extract data elements, validate this data via other systems and then seamlessly integrate with your ERP, ECM, or workflow system. Ephesoft uses a unique approach to content classification and does not rely on templates or hard coding of forms. So our solution is flexible to handle virtually all capture needs.

Ephesoft is the first step in your path to easily and efficiently automating your paper, fax and email documents. We have proven to improve productivity in a wide variety of business applications such as these:

Invoice Processing/Accounts Payable

From the moment the invoice is received, either in paper form, fax, or email, Ephesoft can ingest it and quickly identify the vendor, retrieve essential data fields, validate with your vendor, purchase order and receipts databases, flag exceptions, and direct to the appropriate internal systems for processing. This automation saves labor costs, improves accuracy, reduces backlogs, and increases processing speeds so management can have better visibility into their operations. This leads to improved service levels, better overall compliance, and not just avoiding late payment penalties but earning more early payment discounts. So overall financial management benefits.

Order Processing/Accounts Receivable

Every business relies on cash so the 'order-to-cash' process is critical. This starts with the receipt of orders. The sooner these sales orders are entered, the sooner your products can be delivered and you can issue an invoice. Ephesoft automates the handling of orders (both with and without purchase orders) so key data can be entered into your ERP system. Using advanced OCR recognition and intelligent treatment of data items (including fuzzy logic comparisons to vendor and products databases), sales orders are processed faster and more accurately.

Once you receive your customer's payment, remittance processing is critical to have more immediate financial control. Data entry of remittance advices is tedious and if they are more than a few pages long, it can be quite error prone. Ephesoft eliminates the delays and the errors by automating this recognition process to properly read all data elements including line items. Then comparisons with your data bases, even using fuzzy logic, can further validate the data so it is properly applied in your ERP. Mailroom Automation

If incoming mail to a department or PO box could be processed efficiently, the entire business process becomes more efficient whether it's receiving new sales orders, checks, invoices, claim forms, applications, etc. Ephesoft can automatically classify your documents using content analysis (without bar-coded separator sheets) to identify what data is required to extract and then direct for further action. This saves costly labor and speeds the delivery of documents where they belong. Your organization's customer responsiveness improves while saving money. Ephesoft's software has no volume limits and no user limits so growth and unlimited scalability is assured.

Business Process Outsourcers (BPOs)

Leading BPOs rely on Ephesoft for its modern 3 tier web-based, cloud-ready architecture, flexibility in distributing workloads across the globe, high availability and enterprise features, unlimited scalability, and simple pricing model with no volume restrictions and no user counts. Some have already started using Ephesoft as their SaaS offering.

Ephesoft supports both fixed form and unstructured forms and with training freely available on YouTube, staff can quickly learn our software to implement new projects. There is no longer a reason to ahve separate solutions for each different customers since Ephesoft can handle it all. This lowers training and support costs while increasing your operational efficiency and therefore more profits. Banking Solutions

The changing legal landscape means financial services firms, banks, credit unions, and other institutions have a greater need for capture as compliance issues, auditability, and basic document tracking and control become essential in everyday practice. Financial firms deal with a multitude of documents daily and need efficient processes to process documents.

Typical solutions are new account openings, credit card application processing, commercial loan processing, title insurance, mortgage loan processing (see below), as well as standard customer correspondence and internal forms. Ephesoft is ideally positioned to address this wide mix of fixed and variable forms in one platform in a modern architecture.

Mortgage Loan Solutions

This specific segment of the financial solutions area is a specialty for Ephesoft. Our staff has over 50 years of technical experience in this area and hands-on experience solving the challenges associated with mortgage loan processing. In fact, we directly implemented some of the world's largest implementations in this area. Classification and separation of document types without the labor intensive insertion of barcode sheets is critical here to process efficiently. Ephesoft does this better than anyone by using a small number of samples (as few as 1-2 compared to dozens with other approaches) to perform our content analysis. An operator then reviews any low confidence documents before extraction of key data takes place. The resulting images and metadata can interface directly to your internal systems to speed the approval process.

Insurance Solutions

Insurance companies are data and document driven. So having access to documents as quickly as possible provides better customer service while improving the ability to process policies, claims, and general customer correspondence. From new policies to beneficiary changes to records management, documents are essential to identify, classify, track, and save. Ephesoft can reduce labor costs, speed documents to their proper repository or workflow, and provide auditability and tracking for compliance monitoring.

Ephesoft's flexibility in handling all document types from very structured to unstructured means our one platform is well suited to this task. Our modern 3 tier web-based architecture is becoming a new standard for all types of solutions. And with unlimited document volume and user counts, Ephesoft can be deployed centrally or in a distributed manner with virtually no remote deployment costs.

Medical Claims Processing

It's been said that the most common form used in the US is the health insurance claim form required by every insurer to be paid. The formal name is the CMS-1500 form but its older name, the HCFA claim form) is still commonly used. It is estimated that 1 billion of these forms are processed each year. A related form, the UB-04, is also supported. Automating capture from these forms easily reduces your data capture costs, minimizes errors, and speeds processing..

Ephesoft accurately and efficiently registers this page for skew, stretch, and data cleanup so we can extract all 200+ data fields. We also support the IDC-9 and other databases licensed from the AMA to correct errors early in the claims process to prevent exceptions further in the payment process. All images and metadata can interface directly to your adjudication systems.

Government

Governments of all sizes worldwide must deal with increasing volumes of documents to efficiently serve their constituents while being constantly forced to cut costs. Ephesoft solves the capture needs of government with a single platform that handles the wide variety of forms, legal documents, and general correspondence. This improves response time to constituents, assists the implementation of case management, and ensures proper records management procedures are followed.

Ephesoft is particularly well suited to governments with limited funds for capital investments. Ephesoft is built on an 'open source' business model (even though the Enterprise Edition is proprietary) so there is no initial license cost. Each year our users pay only for annual support and upgrades. This means there are no barriers to starting important projects sooner and your benefits accrue immediately.

Ephesoft's flexibility in handling all document types from very structured to unstructured means our one platform is well suited to government's needs. Our modern 3 tier web-based architecture is becoming a new standard for all types of solutions. And with unlimited document volume and user counts, Ephesoft can be deployed centrally or in a distributed manner with virtually no remote deployment costs.

Human Resource solutions

Whether it's new applications forms with resumes or CVs or benefit enrollment/change forms, HR departments are inundated with a wide variety of documents. Proper handling is essential for good employee service as well as regulatory compliance.